Satin Smooth: Terms & Conditions
Effective Date: October 7, 2020
Agreement to Terms
By visiting any of our Websites, you consent to and agree to be bound by these Terms and Conditions. If you do not agree with the Terms and Conditions, do not use the Websites. These Terms and Conditions apply to all users of the Websites, including any user who contributes content, information, or other materials to the Websites.
By accessing or using the Websites, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. You acknowledge that this agreement is supported by reasonable and valuable consideration, including but not limited to, your use of the Websites and receipt of data, materials, and information available through the Websites. You may only use the services available on the Websites if you are capable of forming a binding contract with AII and are not barred from using the Websites under applicable law. By using the Websites, you agree to these Terms and Conditions. If you do not agree, do not use the Websites.
We reserve the right, at our own discretion, to periodically change, add, or delete portions of these Terms and Conditions at any time on an ongoing basis. It is your responsibility to check these Terms and Conditions for changes prior to each use of the Websites. To continue to use the Websites following an update to the Terms and Conditions constitutes your acceptance of any changes. We will notify you of any material changes by posting notice of the changes on the Websites, and/or, in our sole discretion, by email.
Your Obligations and Responsibilities
In the access or use of the Websites, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Websites. You shall act always in accordance with law, custom and in good faith. You may not make any change or alteration to the Websites or any Content or services that may appear on the Websites and may not impair in any way the integrity or operation of the Websites. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to AII, our affiliates, partners or licensors.
Products and Services for Personal Use
Descriptions of products contained within the Websites are not product labeling. You agree to use all products in accordance with the instructions contained on the cartons and labels found on those products in the country of purchase.
The products and services available on the Websites, and any samples thereof we may provide to you, are for personal and non-commercial use only. Unless you are currently registered and approved for our wholesale program, you may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. You agree to use the Websites only for lawful, non-commercial purposes and in compliance with all international, federal, state and local laws. We reserve the right, with or without notice, to reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in a violation of our Terms and Conditions.
Purchase-Related Policies and Procedures
The products and services available on the Websites, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. We also reserve the right to cancel or modify orders that would cause violations of local laws and regulations if purchased or processed in, or shipped to, a particular location.
Additional policies apply to you related to orders placed through the Websites (such as order processing, shipping and handling, returns and exchanges). It is your responsibility to read and understand any additional purchasing policies. Our liability to fulfill the order ends upon delivering the good to the carrier. Risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier.
Accuracy of Product Information and Availability
We attempt to be as accurate as possible when describing our products on the Websites; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, size, information or other content available on the Websites are accurate, complete, reliable, current, or error-free. For instance, colors shown in a photograph displayed on your particular monitor may not accurately represent the exact color of the product, although we work hard on our end to make sure things are accurate as possible. From time to time there may be information on the Websites that is in error, including with respect to descriptions, pricing and availability. We reserve the right to correct those errors and to change or update information at any time without prior notice (including after you have submitted your order).
The availability of the products and services described on the Websites, and the descriptions of such products and services, may vary based on location and timing. We reserve the right to cancel or modify orders that would cause violations of local laws and regulations if purchased or processed in, or shipped to, a particular location.
We reserve the right to refuse to process any order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
All information and content available on the Websites and its look and feel, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization (“look and feel”) thereof (collectively, the “Content”) are the property of AII, our affiliates, partners or licensors, and is protected by United States, international, and state laws, including laws governing copyrights and trademarks and unfair competition.
Except as set forth in the limited licenses set forth below, or as required under applicable law, neither the Content nor any portion of the Websites may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. Nothing stated or implied in this agreement confers on you any license or right to use any Content, regardless whether the use is personal, non-commercial, or commercial.
The Websites offers the ability to post reviews and generate user created content, either with your account or linked social media profile. If you choose to use this feature, you grant AII a non-exclusive, transferable, sublicenseable, worldwide, royalty-free license to use, copy, modify (for formatting purposes), publicly display and reproduce, and distribute copies of any and all portion of your content in connection with our products and services, on the Websites or another. Further, it is your responsibility when generating user content to ensure that you have all rights necessary to grant us the license rights in your user content. You represent and warrant that no part of your user generated content will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You may not post, publish, submit or transmit any content that violates or encourages any conduct that would violate any applicable law or regulation or would give right to civil liability. You may not post any fraudulent, false, misleading, or deceptive content. You may not solicit other products or services on our Websites. You may not post anything that is defamatory, obscene, pornographic, vulgar or offensive, nor may you post anything that promotes discrimination, racism, harassment, or harm of any kind, whether physical or emotional, against any individual or group. You may not post anything that promotes any illegal or illicit behavior.
You may not use any content of the Websites, in whole or in part, in an unlawful manner. You shall not solicit the performance of any illegal activity or other activity which infringes the rights of AII or others.
If you are interested in obtaining a license to use our Content, please use the contact information provided below to contact us.
Limited Permissible Use
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Websites as provided by these Terms and Conditions. This limited license does not include the right to: (a) frame or utilize framing techniques to enclose the Websites or any portion thereof; (b) republish, redistribute, transmit, sell, license or download the Websites or any and/or all Content (except caching or as necessary to view the Websites); (c) make any use of the Websites or any and/or all Content other than personal use; (d) modify, reverse engineer or create any derivative works based upon either the Websites or any and/or all Content; (e) collect account information for the benefit of yourself or another party; (f) use any meta tags or any other “hidden text” utilizing any and/or all Content; or (g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure; or (h) use or manipulate any aspect of the Websites that would show that you are affiliated with the company or that any modifications were made by the company. You must retain, without modification, all proprietary notices on the Websites or affixed to or contained in the Websites. You may not attempt to gain unauthorized access to any portion or feature of the Websites or connected Websites or server, or circumvent, avoid or defeat any security measures or systems used on the Websites, including by hacking or any other illegitimate means. You may not scan or test any potential vulnerability of the Websites or any network connected to the Websites for any purpose.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Websites for personal, non-commercial use only. A website that links to the Websites (a) may link to, but not replicate, any and/or all of our Content; (b) may not imply that we are endorsing such website or its services or products; (c) may not misrepresent its relationship with us; (d) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages; (e) may not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and (f) may not link to any page of the Websites other than the home page. We may, in our sole discretion, request that you remove any link to the Websites, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.
Any unauthorized use by you of the Websites or any and/or all of our Content automatically terminates the limited licenses set forth below without prejudice to any other remedy provided by applicable law or these Terms and Conditions.
Intellectual Property Complaints
We respect the intellectual property of others. If you believe that a work has been copied or used on the Websites in a way that constitutes trademark, right of publicity, copyright infringement, or violation of the Digital Millennium Copyright Act (“DMCA”), please use the information below to contact us. Please provide all relevant information to support your copyright complaint so that we can quickly and effectively take action as required.
Although you may view the Websites without registering, you may be able to create an account at our Websites if you are eighteen years of age or older. Do not register if you are not at least eighteen years of age. If you are eighteen years of age or older and do register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. You may not impersonate or misrepresent your affiliation with any person or entity. If you are accessing and using the Websites on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Websites or Content resulting from such access or use.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in our best interests to do so.
Your Duty to Provide Accurate Account Information
You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence; (b) have not previously been suspended or removed from the Websites; (c) do not have more than one (1) account at any given time for the Websites; and (d) you will only provide us with true, accurate, current and complete information if you register for an account and/or Orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Websites or the services (or any portion thereof).
Third Party Merchants
The Websites may enable you to order and receive products, information and services from businesses that are not owned or operated by us. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee such products, information, or services, and are not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. We will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your transactions.
Third Party Links
We are not responsible for the content of any off-Websites pages or any other websites linked to or from the Websites. Links appearing on the Websites are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Clicking links to other websites is done so at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Websites pages or any other websites linked to or from the Websites, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Websites pages and other websites that you visit.
Although access to our Websites may be made internationally, we make no representation that materials on the Websites are available outside of the United States. Those accessing the Websites from outside the United States are responsible for compliance with local laws. Products and promotions are unavailable outside of the United States, unless expressly noted and is otherwise void where prohibited. Internet users located in countries which are subject to U.S. trade embargo laws and regulations are prohibited from accessing the Websites and are asked to promptly exit the Websites at this time.
Advertisements, Sponsorships, Co-Promotions And Other Partnerships
We may display advertisements for the goods and services of a third party on the Websites, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such advertised goods or services. The views presented are the views of the third party, alone, and do not reflect the views of AII.
In various places within the Websites, there may be an option to subscribe to an email database, which is used to send reminders, updates, news and other marketing and promotional information pertaining to AII and the Websites. There is always an option to decline the subscription or unsubscribe after receiving the newsletter. Email addresses gathered for subscription purposes are used only for this purpose and no other.
Feedback and Suggestions
We always accept comments and suggestions to improve our Websites and products. However, we do not accept unsolicited ideas as to new product offerings, potential advertising or marketing campaigns, or other related suggestions. When submitting comments, suggestions, or unsolicited ideas, be aware that you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the comments, suggestions, or unsolicited ideas for any purpose. You will receive no compensation. If you submit comments, suggestions, or unsolicited ideas, and see us use it in any way, you will have expressly waived a claim of infringement or any other claim against us for its use through this section. Any comments, suggestions, or unsolicited ideas shall be deemed non-confidential.
Representations and Warranties; Limitation of Liability
While AII has made reasonable efforts to include information the Websites which is accurate and timely, AII makes no representations or warranties as to the accuracy of such information and, specifically, AII assumes no liability or responsibility for any errors or omissions in the material on this site. Moreover, AII neither warrants nor represents that your use of the information will not infringe the rights of third parties who are not affiliated with AII. YOUR ACCESS TO AND USE OF THIS SITE ARE AT YOUR OWN RISK, AND NEITHER AII NOR ANY PARTY INVOLVED IN THE CREATION, TRANSMISSION OR MAINTENANCE OF THIS SITE SHALL BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND ALLEGEDLY ARISING OUT OF YOUR ACCESS OR USE OF THIS SITE, OR YOUR INABILITY TO ACCESS OR USE THIS SITE, EVEN IF AII HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Notwithstanding anything to the contrary contained herein, the material on the Websites are provided to you on an “AS IS” basis, and specifically WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
THE SERVICES, MATERIALS, AND CONTENT IS PRESENTED “AS IS.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE WEBSITES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
- YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (i) INTERRUPTION OF BUSINESS; (ii) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE WEBSITES; (iii) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, BREACH, DESTRUCTION OR OTHER MODIFICATION; (iv) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITES LINKS ON THE WEBSITES; (v) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE WEBSITES, INCLUDING DURING ANY DOWNLOADS OR HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (vi) DAMAGE TO COMPUTER OR OTHER EQUIPMENT; (vii) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (viii) EVENTS BEYOND OUR REASONABLE CONTROL.
- FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE WEBSITES OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).
- YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE WEBSITES OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.
- THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN AII AND YOU.
- some jurisdictions may not permit the exclusion of implied warranties and, as a result, some of the exclusions referenced above may not apply to you. You should check your local laws for any limitations or restrictions which might impact you.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Websites or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
With respect to any dispute regarding the Websites, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the State of California, without regard to principles of conflicts of law and as if the Terms and Conditions were a contract wholly entered into and wholly performed within California. You consent to enter into binding arbitration as the sole remedy to any dispute. Any dispute relating in any way to your visit to the Websites shall be submitted to confidential arbitration in Los Angeles County, California, and you submit to the jurisdiction and proceedings thereof, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under this agreement shall be conducted under the rules of the JAMS Streamlined Arbitration Rules and Procedures in effect at the time the demand for arbitration is filed. The arbitrator’s written award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.
Each party is responsible for its own fees of representation and defense, and will split (50-50) the cost for any filing, administrative and arbitrator fees as required. However, you will be responsible for all costs of filing and administrative and arbitrator fees if the arbitrator determines your complaint or relief sought is frivolous. Discovery will be conducted pursuant to California Code of Civil Procedure section 1283.05.
If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from this Arbitration Agreement; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
We may, at our discretion, terminate services at any time and without any notice to you. Upon termination or cancellation of service, all provisions of this agreement will remain in effect.
Consent to Receive Notices Electronically by Posting on the Websites and Via Email
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms and Conditions refer from us electronically including without limitation by email or by posting notices on the Websites. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by using the contact information provided below and discontinue your use of the Websites. In such event, all rights granted to you pursuant to these Terms and Conditions shall automatically terminate. We cannot provide the benefits of the Websites to any user that cannot consent to receipt of Notices electronically. We will rely on the email provided by you when sending out these notices. It is your responsibility to maintain a current email address. Your failure to maintain an active email and keep it current with our Websites will not constitute a lack of notice.
You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the Websites, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Websites and providing notice of such change. Any changes are effective immediately upon posting to the Websites and release of notice of such change. Your continued use of the Websites thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Websites.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.
This agreement should be interpreted broadly and under the laws of the State of California.
If any provision is void or otherwise unenforceable, that provision shall be stricken and the rest of the contract will remain in full effect.
You may not assign or transfer any rights under these Terms and Conditions, without the consent of AII. Assignment or transfer of any and all rights without the consent of AII will be null.
How To Contact Us
If you have any questions or comments about these Terms and Conditions, please contact us at:
AMERICAN INTERNATIONAL INDUSTRIES, 2220 GASPAR AVENUE, LOS ANGELES, CA 90040. For any intellectual property complaints, intellectual property licensing requests, or demand for arbitration, contact us by mail at the above address and also email at email@example.com.